Instead, please void the original labels and print new labels.Īs we mentioned, eBay will ensure this issue will not impact your seller performance metrics by removing late shipments and removing the tracking upload requirements for any impacted transactions. If you attempted to print labels and faced an issue, you should not attempt to reprint those labels.

eBay recommends these users install Adobe Reader and change Firefox settings to use Adobe Reader to view PDFs in the browser (see Mozilla support article for more details). However, Firefox users with the built-in PDF viewer may still face formatting issues with printed labels. When you print a new shipping label, you will see a PDF preview of the label on the Print Postage Label confirmation page instead of an image preview.įor the vast majority of users, this PDF solution works without issues. The fix requires the label to be printed as a PDF instead of an image file. You may notice some changes within the printing process. **6/17 Update** We have rolled out a fix to all sellers to address the label printing issues on the eBay labels platform resulting from the Microsoft patch.

How to print labels on a mac computer